Facility Support Manager

Facebook is seeking a Facility Support Manager to join our Data Center Facility Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Facility Support Manager leads and manages a team to provide essential support functions to the broader Facility Operations team on site. The ideal candidate will possess data center/corporate real-estate/hospitality experience with exposure to and awareness of critical operations or other similar environments (e.g: hospital), or have experience as a 3rd party manager to critical operations.


  • Develop, mentor, and manage an onsite Facility Support Team

  • Process Coordinator, Computerized Maintenance Management System Coordinator, and Environmental Health and Safety Coordinator

  • Manage the on-site, third-party, Facility Operations staffing contract including: budget execution, quarterly business reviews, contractor provisioning, single point of contact, work quality, and coordination

  • Manage non- critical operations facility projects (i.e.: site restoration work, parking lot/roadway projects, fence projects, interior finish upgrades, etc.)

  • Coordinate all external vendors providing service to the site (i.e.: site access, scheduling, scope of work, quality, budget, etc.)

  • Serve as main point of contact for external agencies (facility insurer, city utilities, regulatory agencies, USGBC, etc.)

  • Manage non- critical operations facility upkeep/repair (e.g.: furniture, kitchen equipment, doors/security)

  • Plan and coordinate vendor activities site-wide across teams (i.e.: coordinate work area requirements for multiple vendors onsite)

  • Implement and lead a coordinated scheduling process for the site’s Facility Operations team

  • Act as point of contact for execution of the site’s Facility Operations budget

  • Collaborate with peers across regions to ensure best practices are shared and implemented

  • Ensure documentation is maintained for compliance with all government and regulatory requirements.

Minimum Qualifications

  • Demonstrated people management skills

  • Ability to make decisions and work with minimal direction

  • Strong business skills

  • Experienced in budget management

  • Ability and desire to lead in a fast paced, hands-on, start-up environment

  • Experienced in project management

  • Experienced in vendor management and negotiations

  • Excellent communication skills

  • A positive, service-oriented attitude

  • Preferred Qualifications
  • 5+ years in facilities management or corporate real-estate

  • 3+ years people management

  • Experience working in a critical-operations environment

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